Shipping Information – Fast, Reliable Delivery with ROODTUO

At ROODTUO, we make sure your orders arrive quickly and safely.

All products are carefully packed and shipped within 1–2 business days. We deliver across Australia through trusted courier partners.

Enjoy free shipping on orders over AUD 70, and track your parcel easily once it’s dispatched.

Whether you’re ordering a tripod, gimbal, or complete creator kit, you can count on ROODTUO for fast, reliable delivery every time.

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Standard Shipping

Standard shipping fee within Australia via Australia Post is fixed $9.99. Orders will generally be processed and ready for dispatch within 24 hours, unless otherwise indicated. Delivery typically takes 2-8 business days, depending on the distance from Victoria.

Free Shipping

We offer free shipping within Australia via Australia Post for orders value over $70. (Standard Post Parcels Only)

Express Shipping

Express shipping fee within Australia via Australia Post is fixed $14.99. Orders will generally be processed and ready for dispatch within 24 hours, unless otherwise indicated. Delivery typically takes 1-4 business days, depending on the distance from Victoria.

Important Notes

  • Dispatch will be delayed on weekends and public holidays, and will be processed on the next business day.
  • Please note that in the event of unforeseen circumstances, such as pandemics, natural disasters, or other uncontrollable factors, shipping times may be extended.
  • For remote areas, delivery times may exceed the usual estimated timeframe.
  • Preorder and backorder shipping will follow the estimated dates provided on the product page.

Local Pick Up

Orders will be processed and ready for pick-up within 24 hours after your order is placed.

Once you receive the ready to pick up confirmation email, you may pick up your order during the following hours:

  • Pick-Up Hours: Monday to Sunday, 11 AM to 5 PM (anytime within these hours).
  • Pick-Up Location: Please refer to the address provided in the confirmation email.

Please bring your confirmation email when you come to collect your order.